Proficiency Courses & Certifications

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ICA’S TOP NOTCH PROFICIENCY PROGRAMS

Overview

ICA offers top notch proficiency programs in partnership with numerous institutions of higher learning in Kenya and across the globe. These proficiency courses are meant to update and enhance the skill set of our members with the aim of having them excel in their careers. Numerous research outcomes indicate that the labor market favors skill- based professionals as opposed the traditional academic qualifications. ICA has therefore come up with top notch proficiency courses alongside some key and skill based annual training programs that will benefit our members in a big way.

In Kenya and Africa today, there is glaring gap between most of the workers’ academic qualifications and the jobs their current job placements. This challenge cuts across nearly all the sectors of the economy. Some of the main examples include doctors, whose primary training is on the medical practice but who end up as hospital administrators; professional teachers, who in the course of their practice end up taking such roles school administrators; accountants, who while progressing through their ranks end up practicing less of accounting, and more of administration. Administration, being the backbone of every organization, is among the oldest professions to ever exist and is complete both in theory and practice. However, like swimming, administration cannot be sufficiently taught in a classroom and one must commit to a lifetime of learning and practice.

 

The ICA’s proficiency programs aims at standardizing the existing knowledge in administration with a view to imparting the necessary skills for administrators to excel. Since administration is universal in practice, the ICA proficiency programs aims to equip the present and potential administrators with the necessary skills to align their skill set, and to ensure that their employers and clients get the best services from them. The courses are delivered in collaboration with our carefully chosen partners, who have the necessary facilities and human resources to implement the program. Please follow this link to locate a learning center near you.

The ICA proficiency programs take two months to complete on full time, or three months on part time. However, we have accelerated programs covering a period of one month especially for administrators working schools and institutions of higher learning.  Upon successful completion of the program, one will be fully equipped with professional and personal skills to perform the duties of an administrator either in private or public sector, commerce and industry. Join any of our flagship proficiency programs listed below and distinguish yourself from competition.

Our primary targets are those persons who:

  1. Attained academic qualifications of a certificate, diploma or a university degree
  2. Are already in employment practicing administration, or are preparing to take administrative responsibilities
  3. Needs to excel in their fields of service by acquiring advanced personal and professional skills in administration

We are also targeting:

  1. Graduates and enrolled students in various fields who wish to get ahead of the rest by acquiring the most important skill set in the labor market- administrative skills
  2. Graduates and enrolled students who would wish to enhance their employable skills by twinning their current field of study to a proficiency course in administration

NOTE: All the applicants for ICA membership who do not have a previous training in administration or management are advised to complete a proficiency in office Administration and Management as a mandatory entry course. The course must be completed with six months of obtaining ICA membership.

Interested applicants for our proficiency programs are advised to  fill the “PROFICIENCY COURSE APPLICATION FORM”. To fill the form, please click this link.

  1. Fill the “PROFICIENCY COURSE APPLICATION FORM”
  2. Fill and attach all the relevant academic documents. Those who are yet to graduate should attach a certified copy of an admission letter.
  3. Pay an application fee of Ksh. 2,000 directly to our KCB account. The Account Name is: Institute of Certified Administrators; Account Number: Branch: Moi Avenue, Nairobi.
  4. Scan all the above mentioned documents and send them by email to proficiency@ica.ke
  5. You will be contacted by our office as soon as we receive your application with an advice on the tuition venue, examination and practicum details.

All ICA proficiency courses are shall attract a total of Ksh. 42,000 as explained below.

  • An application fee of Ksh. 2,000 payable to ICA directly to its bank accounts while submitting an application for any of the ICA proficiency programs.
  • Tuition fees of Ksh. 20,000 payable to an approved tuition center. Tuition fees shall only be paid to a tuition center once an application is successful and an enrollment letter is issued to the applicant by ICA.
  • Examination and practicum fees of Ksh. 20,000 shall be payable to ICA upon successful application, and before receiving an official enrollment letter from ICA. This is ensure that all our students complete their course in time.
  1. Proficiency in office Administration and Management
  2. Proficiency in Supervision Skills
  3. Proficiency in Professional Skills
  4. Proficiency in Leadership Practice

Please click here to check for a tuition center near you

MINIMUM REQUIREMENTS

Our primary targets are those persons who:

  1. Attained academic qualifications of a certificate, diploma or a university degree
  2. Are already in employment practicing administration, or are preparing to take administrative responsibilities
  3. Needs to excel in their fields of service by acquiring advanced personal and professional skills in administration

We are also targeting:

  1. Graduates and enrolled students in various fields who wish to get ahead of the rest by acquiring the most important skill set in the labor market- administrative skills
  2. Graduates and enrolled students who would wish to enhance their employable skills by twinning their current field of study to a proficiency course in administration

NOTE: All the applicants for ICA membership who do not have a previous training in administration or management are advised to complete a proficiency in office Administration and Management as a mandatory entry course. The course must be completed with six months of obtaining ICA membership.

APPLICATION PROCEDURE

Interested applicants for our proficiency programs are advised to  fill the “PROFICIENCY COURSE APPLICATION FORM”. To fill the form, please click this link.

  1. Fill the “PROFICIENCY COURSE APPLICATION FORM”
  2. Fill and attach all the relevant academic documents. Those who are yet to graduate should attach a certified copy of an admission letter.
  3. Pay an application fee of Ksh. 2,000 directly to our KCB account. The Account Name is: Institute of Certified Administrators; Account Number: Branch: Moi Avenue, Nairobi.
  4. Scan all the above mentioned documents and send them by email to proficiency@ica.ke
  5. You will be contacted by our office as soon as we receive your application with an advice on the tuition venue, examination and practicum details.

FEES AND CHARGES

All ICA proficiency courses are shall attract a total of Ksh. 42,000 as explained below.

  • An application fee of Ksh. 2,000 payable to ICA directly to its bank accounts while submitting an application for any of the ICA proficiency programs.
  • Tuition fees of Ksh. 20,000 payable to an approved tuition center. Tuition fees shall only be paid to a tuition center once an application is successful and an enrollment letter is issued to the applicant by ICA.
  • Examination and practicum fees of Ksh. 20,000 shall be payable to ICA upon successful application, and before receiving an official enrollment letter from ICA. This is ensure that all our students complete their course in time.
  1. Proficiency in office Administration and Management
  2. Proficiency in Supervision Skills
  3. Proficiency in Professional Skills
  4. Proficiency in Leadership Practice

Please click here to check for a tuition center near you

THE ICA PROFICIENCY PROGRAMS

ICA currently offers four top notch proficiency programs. This is done in partnership with several tuition centers across Kenya and Africa at large. These programs include the following:

  1. Proficiency in office Administration and Management
  2. Proficiency in Supervision Skills
  3. Proficiency in Professional Skills
  4. Proficiency in Leadership Practice

ICA’s role in the programs is limited to course development, program supervision and assessment, and evaluation of individual student’s knowledge exposure and skill development. ICA does not carry out the actual tuition and training activities, as this is assigned to our carefully chosen partners. Such partners include institutes, colleges and universities in Kenya and across Africa.

Once the classwork is complete, each student must complete a month one supervised practicum in busy administrative support environment. Those already employed may be allowed to complete their practicum subject to their workplace meeting the minimum standards of a busy administrative support office. This will however be done in consultation between the student and our office.

Please click here to check for a tuition center near you.

Full Time– 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Months – 80 hours.

This course is meant to provide the necessary knowledge and skills for excellent performance in office administration. Upon successful completion, one will have the credentials for promotion and future opportunities in their industry of choice.

Course Units (6 Units)

The course starts from basics and includes such areas as:

  • Human Relations (essential knowledge to help you get along with customers and your fellow employee’s)
  • Essentials of Office Administration and Management
  • Customer Service and Public Relations
  • Computer Applications and Document Processing Skills
  • Records Management,
  • Noting and Drafting

Full time– 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Month- 80 hours.

Develop the critical supervisory skills you need to effectively hire and develop others, monitor performance, manage conflict, and make decisions.

Core Courses (Required)

  • Workplace and anytime Coaching
  • Building and Sustaining Teams
  • Effective Supervision in the modern workplace
  • Mastering Employee Performance Conversations

Elective Courses (choose 2)

  • Decision Making for results
  • Establishing a Mentoring Relationship
  • Managing Change
  • Managing a Virtual Team
  • Writing Effective Individual Development Plans

1.OFFICE ADMINISTRATION PROFICIENCY PROGRAM-

Full Time– 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Months – 80 hours.

This course is meant to provide the necessary knowledge and skills for excellent performance in office administration. Upon successful completion, one will have the credentials for promotion and future opportunities in their industry of choice.

Course Units (6 Units)

The course starts from basics and includes such areas as:

  • Human Relations (essential knowledge to help you get along with customers and your fellow employee’s)
  • Essentials of Office Administration and Management
  • Customer Service and Public Relations
  • Computer Applications and Document Processing Skills
  • Records Management,
  • Noting and Drafting
2. SUPERVISION PROFICIENCY PROGRAM

Full time– 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Month- 80 hours.

Develop the critical supervisory skills you need to effectively hire and develop others, monitor performance, manage conflict, and make decisions.

Core Courses (Required)

  • Workplace and anytime Coaching
  • Building and Sustaining Teams
  • Effective Supervision in the modern workplace
  • Mastering Employee Performance Conversations

Elective Courses (choose 2)

  • Decision Making for results
  • Establishing a Mentoring Relationship
  • Managing Change
  • Managing a Virtual Team
  • Writing Effective Individual Development Plans

Full time– 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Months- 80 hours.

This course is designed to strengthen the core communication and interpersonal skills you need to perform your job successfully and advance in your career. It is tailor made to enhance competencies in soft skills, which turns out to be the critical ingredients for excellence in the workplace

Core Courses (Required)

  • Briefing and Presentation Skills
  • Noting and Drafting
  • Critical Thinking for Problem Solving
  • Interpersonal Skills: Developing Effective Relationships

Elective Courses (choose two)

  • Communicating Strategically
  • Creativity and Innovation
  • Customer Service Skills and Techniques
  • Grammar Refresher
  • Group Facilitation
  • Influencing Skills
  • Negotiation Skills
  • Resolving Conflict
  • Working on Virtual Teams

Full time- 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Months- 80 hours.

This program imparts the knowledge and experience you need to successfully prepare for new leadership roles, increase emotional intelligence and engagement capabilities, handle complex problems, and lead change. Gain the respect and admiration of others, exert more control over your destiny, and enjoy success in your professional and personal life. The course is tailor made for those who are already practicing, or are preparing to practice administration at higher levels.

Core Courses (Choose 3)

  • Advanced Leadership Skills and Techniques
  • Breakthrough Problem Solving
  • Engaging Leadership
  • From Tactical to Strategic Thinking
  • Leadership and Management Skills for Non-Managers
  • Leadership Skills and Techniques 

Electives (Choose 3) 

  • Collaboration and Knowledge Sharing
  • Communicating Strategically
  • Creativity and Innovation
  • Critical Thinking for Problem Solving
  • Leading Cultural Transformation
  • Leading the Human Side of Change
  • Negotiation Skills
  • Strategic Planning and Performance Measurement

3. PROFESSIONAL SKILLS PROFICIENCY PROGRAM

Full time– 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Months- 80 hours.

This course is designed to strengthen the core communication and interpersonal skills you need to perform your job successfully and advance in your career. It is tailor made to enhance competencies in soft skills, which turns out to be the critical ingredients for excellence in the workplace

Core Courses (Required)

  • Briefing and Presentation Skills
  • Noting and Drafting
  • Critical Thinking for Problem Solving
  • Interpersonal Skills: Developing Effective Relationships

Elective Courses (choose two)

  • Communicating Strategically
  • Creativity and Innovation
  • Customer Service Skills and Techniques
  • Grammar Refresher
  • Group Facilitation
  • Influencing Skills
  • Negotiation Skills
  • Resolving Conflict
  • Working on Virtual Teams
4. LEADERSHIP PROFICIENCY PROGRAM

Full time- 1 Month- 80 hours, Part time(evenings)- 1 Month- 80 hours, Accelerated (school holidays)- 2 Months- 80 hours.

This program imparts the knowledge and experience you need to successfully prepare for new leadership roles, increase emotional intelligence and engagement capabilities, handle complex problems, and lead change. Gain the respect and admiration of others, exert more control over your destiny, and enjoy success in your professional and personal life. The course is tailor made for those who are already practicing, or are preparing to practice administration at higher levels.

Core Courses (Choose 3)

  • Advanced Leadership Skills and Techniques
  • Breakthrough Problem Solving
  • Engaging Leadership
  • From Tactical to Strategic Thinking
  • Leadership and Management Skills for Non-Managers
  • Leadership Skills and Techniques 

Electives (Choose 3) 

  • Collaboration and Knowledge Sharing
  • Communicating Strategically
  • Creativity and Innovation
  • Critical Thinking for Problem Solving
  • Leading Cultural Transformation
  • Leading the Human Side of Change
  • Negotiation Skills
  • Strategic Planning and Performance Measurement

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